SupportContact GenosEmail and Discord are the support channels for billing, a world, or a Start.How to reach usEmail support@genosservers.com.Or join Discord: discord.gg/jQVJE8CCUE.We usually reply within a few hours. Billing and refund questions can take up to one business day.What to includeA request is easier to answer when it includes:Server IDAccount emailGameA short description of the issue and the steps you took